1. Introduction

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Right On Time Delivery LLC ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us, whether through our website, by phone, or through the delivery and logistics services we provide within North Carolina and beyond.

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2. Information We Collect

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We may collect the following types of personal and business information:

a. Personal and Contact Information
- Name
- Address (pickup and delivery)
- Phone number
- Email address

b. Business and Logistics Data
- Company name and contact person
- Billing and payment details
- Shipment details (including recipient names and addresses)
- Vehicle tracking and delivery logs

c. Website and Device Data
- IP address
- Browser type and settings
- Access dates and times
- Pages viewed on our website

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3. How We Use Your Information

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Your information is used to:
- Manage and fulfill pickup, delivery, and logistics services
- Communicate updates and confirmations related to shipments
- Process and send invoices and receipts
- Improve our services and customer experience
- Maintain internal records for compliance and operations
- Detect and prevent fraud or misuse of our services

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4. Sharing of Information

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We do not sell your personal information. We may share data with:
- Service providers (e.g., payment processors, delivery partners)
- Legal authorities when required by law or for legal processes
- Technology providers who help operate our website or software systems

All third parties are expected to handle your data securely and only for the purposes we've authorized.

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5. Data Security

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We use appropriate technical and organizational measures to protect your data. This includes secure servers, encryption where necessary, and internal access controls. While we work to protect your personal information, no internet-based service is completely secure.

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6. Your Rights (North Carolina Residents)

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While North Carolina law currently does not provide specific consumer privacy rights like the California Consumer Privacy Act (CCPA), we still respect your control over your personal data. You may:
- Request access to or correction of your data
- Ask us to delete your personal information (as permitted by law)
- Opt out of receiving marketing communications
Please contact us using the information in Section 9 to make any such requests.

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7. Cookies and Website Analytics

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We may use cookies and similar technologies on our website to enhance performance and user experience. These tools collect limited data to help us understand how users navigate our site. You can adjust your browser settings to refuse cookies if desired.

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8. Third-Party Links

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Our website may include links to external sites. We are not responsible for their privacy practices and encourage you to review their privacy policies before submitting any information.

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9. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Right On Time Delivery LLC
2817 Ashe St, Durham, NC 27703
Email: rightontimedelivery2u@gmail.com
Phone: 919-430-0456

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10. Changes to This Policy

We may update this policy as needed to reflect changes in our practices, technology, or the law. When we do, we'll update the "Effective Date" at the top of this page.